FAQs

How do I place an order?

Create an account or log in to continue. Browse our collection, select your preferred items, add them to the cart, and complete checkout. You can track and manage all your orders from your account.


How will I receive updates about my order?

You will be notified via email and SMS as your order is confirmed, processed, shipped, and delivered.


How do I know my order has been placed successfully?

Once the order is placed, you will receive a confirmation email with your order number and details.


How long does delivery take?

Orders within India are delivered within 4–5 business days.

International orders are delivered within 10–15 business days.

If an item requires additional processing time, we will notify you in advance.


What products do you offer?

Kidzfit offers a thoughtfully curated collection of Co-Ord Sets for Girls, designed with cheerful colors, playful prints, and comfortable fits. Our kidswear is crafted to keep little ones stylish and at ease for daily wear, outings, and special occasions.


Do shipping charges differ by country?

Yes, shipping charges vary depending on the destination. The exact shipping cost will be displayed at checkout before payment.


What are the shipping charges within India?

We offer FREE shipping across India.


How are orders delivered?

Orders are delivered through reliable logistics partners including Delhivery, DHL, DTDC, FedEx, and XpressBees.


What payment methods do you accept?

We accept all major debit cards along with other secure online payment options.


How will I know my payment was received?

A payment confirmation email with your order number will be sent once the payment is successfully processed.


Is bank transfer available as a payment option?

Yes, bank transfer is available. Bank account details will be shared via email after selecting this option at checkout.


Are payment details safe on your website?

Yes. All payments are processed through SSL-secured gateways, ensuring complete encryption and data protection.


What is your return process?

If you wish to return a product, please contact us within 48 hours of receiving your order. Our support team will assist you with the return procedure.


Will I receive a full refund for returned products?

Refunds are evaluated on a case-by-case basis and are subject to operational review. Final decisions rest with the operations team.


Complaints, feedback, or suggestions

For support, feedback, or complaints, please reach out to us at:

📧 support@kidzfit.shop